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Candidates

Candidate

On the exam day

On exam day, you join your Exam Session, get accepted by your Proctor and take your certification exam.

1. Sign in and join your Exam Session

If your Exam Session requires a lockdown environment, open the one your Testing Center set up on your testing computer first: Microsoft Take a Test or Gameplan Secure Exam Environment. Save anything you’re working on before you open it. You’ll need to sign in each time you open it.

Sign in to Gameplan and enter the Exam Session Code your Proctor gives you. You can only join on the day of the session.

2. Choose your voucher

How you choose your voucher depends on how your Testing Center sets up the Exam Session.

If the Exam Session has a voucher pool

Click Request a voucher from the proctor. You’re given a voucher from the pool when your application is accepted.

Select voucher-container with cursor hovering over the button "Request a voucher from the proctor"

If you received an individual voucher code

If you have a voucher code, you can redeem it either:

  • From the Exam Session overview page before joining the session, or

  • After entering the Exam Session Code.

Vouchers you’ve already redeemed for this exam are listed too. Click Use voucher next to the one you want. A voucher attempt is only used once you start the exam, not when you choose the voucher.

Select voucher-container with cursor hovering over the button "Redeem voucher"

3. Identify yourself

Choosing a voucher submits your application to join the Exam Session. A Proctor reviews it and verifies your identity before accepting it.

Be prepared to show a valid ID with your photo and signature, unless your Proctor knows you personally. The name on your ID must match the name in your Candidate Profile. If they don’t match, you can still update your Candidate Profile until a Proctor first accepts you.

In a remote Exam Session, you show your ID to the Proctor through your webcam.

Example ID card

4. Wait for the exam to be released

The Proctor will release the exam when it’s time for Candidates to begin. Once the exam is released, click Start exam. This uses an attempt on your voucher. If you’re accepted after the exam is released, you can start right away. Review the exam rules shown before starting. You do not need to accept separate terms or check an acknowledgment box.

Two containers showing how it looks when a candidate is waiting for the proctor to release exam, and how it looks once the exam is released

5. Take your exam

Your exam timer starts when you click Start exam, not when the Proctor releases the exam. If you have extra time as an accommodation, it’s added to your exam time automatically.

When you’re finished, submit your attempt. If time runs out first, it’s submitted automatically.

The exam view

If you lose your connection

If you lose your internet connection, your browser crashes, or you accidentally close the exam, you can reconnect and continue the same attempt. Your Proctor reconnects you by entering a reconnection code on your computer. In a remote Exam Session, they read the code out to you over the video call so you can enter it yourself.

Disqualification

A Proctor may disqualify you from the Exam Session if necessary. If you are disqualified, your exam attempt ends immediately and is recorded as Disqualified. The attempt still counts as used. The Proctor gives a reason, and the incident is reported to Gameplan.

Gameplan may impose sanctions, ranging from cancellation of your exam result to a ban from taking future exams for a minimum of six months.

6. See your result

After you submit your exam, you’ll see your result immediately. You’ll see whether you passed and how you did in each topic. If you pass, you’ll also receive a Certificate.

A candidate's results page

Need help?

We’re here to help you if you have any questions.

In this guide

1. Sign in and join your Exam Session

2. Choose your voucher

3. Identify yourself

4. Wait for the exam to be released

5. Take your exam

6. See your result

All guides for Testing Center Administrators

All guides for Proctors

All guides for Candidates

Need help?

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