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Testing Center Administrators

Testing Center Administrator

Includes a checklist

Before the exam day

As a Testing Center Administrator, you’re responsible for helping prepare your Testing Center for certification exams. This includes making sure the Testing Center is set up, managing Proctors, arranging Candidate accommodations, and helping prepare Exam Sessions.

You automatically have Proctor permissions for your Testing Center, so you can create and proctor Exam Sessions without a Proctor invitation.

1. Get access to your Testing Center

Testing Centers are set up together with Gameplan. If your organization needs another Testing Center, contact Gameplan to get started. You’ll then get an email invitation. Follow its link, sign in with the email address it was sent to, and accept. If you don’t have a Gameplan account yet, create one with that email address first. Review the Testing Center Administrator Instructions. Accepting the invitation joins the role; it does not accept a separate contract.

A Testing Center can have several Testing Center Administrators, and any of them can invite more.

A testing center overview page

2. Invite and manage Proctors

Before running exams, make sure the people who will proctor them are added to your Testing Center. From your Testing Center, invite a Proctor by email address. They accept the invitation after signing in with that email address.

You can see whether an invitation is Pending, Accepted, Cancelled or Expired. An invitation expires after 14 days. You can resend or cancel a pending invitation, and resending renews an expired or cancelled one. You can also revoke a Proctor who has already accepted.

Modal for inviting proctors

3. Arrange Candidate accommodations

Every Candidate can use universal accommodations during the exam without a request. They include:

  • Magnification (larger text)

  • Read aloud

  • English or Spanish

  • Alternative fonts

Request any other accommodations before the Candidate’s exam, from the Accommodations page of your Testing Center. Choose the Candidate from your Testing Center’s organization, including any organizations under it. They don’t need a Candidate Profile yet, and they don’t have to do anything themselves. For a Candidate outside your organization, enter their Candidate ID, which they find at the bottom of the left-side certification menu after completing their Candidate Profile. Make sure the Candidate is eligible for the accommodation before you request it.

Currently, you can request:

  • 1.5× exam time

  • 2× exam time

  • +30 minutes exam time

Select the accommodation and the rationale for it. Submitting the request attests to it on behalf of the Testing Center. If you pick one of the listed rationales, the accommodation is approved right away. If none fits, describe the rationale yourself, without any diagnosis or medical information, and Gameplan reviews the request. Follow each request’s status on the Accommodations page.

Make sure accommodations are requested early enough to be reviewed before the Candidate’s exam.

Modal for creating an accommodation request

4. Decide how vouchers will be distributed

Each exam attempt needs a voucher, and you can distribute your Testing Center’s vouchers in two ways. Either the Exam Session has a voucher pool that Candidates get a voucher from when they’re accepted, or you hand Candidates voucher codes to redeem before the exam. Make sure Candidates and Proctors know which way you’re using before exam day.

5. Prepare your testing computers

If your Exam Sessions require Microsoft Take a Test, Candidates need Windows computers, where it’s built in. See Microsoft Take a Test for how they open it at Gameplan.

If your Exam Sessions require Gameplan Secure Exam Environment, your IT team needs to install it on the Windows and Mac computers Candidates will use. See Gameplan Secure Exam Environment for what it does and how to set it up.

Your network and web filter need to allow *.gameplan.com, whether or not you use a lockdown environment.

Before exam day checklist

As a Testing Center Administrator, make sure that:

Once these preparations are complete, your Testing Center is ready for exam day.

Need help?

We’re here to help you if you have any questions.

In this guide

1. Get access to your Testing Center

2. Invite and manage Proctors

3. Arrange Candidate accommodations

4. Decide how vouchers will be distributed

5. Prepare your testing computers

Jump to the checklist

All guides for Testing Center Administrators

All guides for Proctors

All guides for Candidates

Need help?

We’re here to help you if you have any questions.