Before the exam day

1. Become a Proctor for your Testing Center

Before you can proctor an exam, you need to be added as a Proctor for the Testing Center. A Testing Center Administrator (TCA) will invite you by email. Follow the link in the invitation, sign in to Gameplan with the email address it was sent to, then accept the invitation. If you don’t have a Gameplan account yet, create one with that email address first. Review the Proctor Instructions and complete the required training. Accepting the invitation joins the role; it does not accept a separate contract.

If you’re a Testing Center Administrator, you don’t need an invitation. You automatically have Proctor permissions for your Testing Center.

You can be a Proctor for more than one Testing Center.

2. Create an Exam Session

You can create an Exam Session from either the Testing Center page or the Exam Sessions page in the left-side menu.

General settings

When creating a session, you will:

• Select the Testing Center where the session will take place.

• Choose which certification the session is for.

• Assign Proctors to the session.

• Select the date and start time for the session.

• Choose whether the session requires Microsoft Take a Test, Gameplan Secure Exam Environment or both. Require at least one where your state requires computer lockout features for certification exams.

• Choose how the session will take place:

  • On-site: Enter the site address and location (such as a room number or room name).

  • Remote: Provide the meeting details for the remote session.

Vouchers

Next, decide whether to enable a voucher pool for the session and whether to bypass the retake waiting period.

Bypass retake waiting period

Some vouchers have a waiting period before a Candidate who failed can retake the exam. Enable Bypass retake waiting period to waive it for Candidates in the session. Make sure this complies with your state’s testing and certification rules.

Enable a voucher pool

A voucher pool provides vouchers to Candidates who don’t have their own voucher code. Without one, every Candidate needs their own code.

Proctors and Testing Center Administrators can add vouchers to the pool by:

• Pasting multiple codes

• Uploading a spreadsheet

• Assigning vouchers from your Gameplan Organization, if applicable

On exam day, Candidates without a voucher can select Request a voucher from the proctor. When a Proctor accepts their application, they’re given a voucher from the pool.

3. Make sure Candidates know where to take the exam

Before exam day, make sure Candidates know where and how the Exam Session will take place.

Candidates take the exam either:

• On-site, at the location arranged by the Testing Center.

• Remotely, with the Candidate and Proctor joining from different locations.

For an on-site session, make sure Candidates know where they need to go and when they should arrive.

For a remote session, make sure Candidates know it’s proctored remotely and have what they need to join.

4. Share the Exam Session Code

Each Exam Session has an Exam Session Code that Candidates use to join it. Share the Exam Session Code with the Candidates who should attend the session. The code only works on the day of the session.

Entering the code doesn’t start the exam. Candidates still choose a voucher, get their application accepted, and wait for the Proctor to release the exam.

5. Review your Exam Session

Before exam day, check that you can access the Exam Session you’ll be proctoring. As a Proctor, you can see all Exam Sessions for the Testing Center, but sessions you’re not assigned to can’t be opened.